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Need activation again

Publicado: Jue Mar 19, 2009 7:48 am
por Oleg
Dear developers!
Can you help me? Why after upgrade to beta 2 (March 2009) Xailer 2 need
activation again?
I tried to get activation key by the Internet but the activation process is
finished with the message:
"The activation key you have entered is not valid". In addition Xailer 1.9
is lost activation too.
This is really strange. What is wrong? I did not change my hardware and did
not reinstall my OS
(XP Pro SP3).
Regards, Oleg

Need activation again

Publicado: Vie Mar 20, 2009 12:14 pm
por Oleg
Dear developers!
> Can you help me? Why after upgrade to beta 2 (March 2009) Xailer 2 need
> activation again?
> I tried to get activation key by the Internet but the activation process
> is finished with the message:
> "The activation key you have entered is not valid". In addition Xailer 1.9
> is lost activation too.
> This is really strange. What is wrong? I did not change my hardware and
> did not reinstall my OS
> (XP Pro SP3).
I was able to activate Xailer 2 with new activation key, but now I have no
more available activations.
I use Xailer 2 on only one computer. Is it possible to free the rest of
activations?
Regards, Oleg

Need activation again

Publicado: Vie Mar 20, 2009 12:14 pm
por Oleg
Dear developers!
> Can you help me? Why after upgrade to beta 2 (March 2009) Xailer 2 need
> activation again?
> I tried to get activation key by the Internet but the activation process
> is finished with the message:
> "The activation key you have entered is not valid". In addition Xailer 1.9
> is lost activation too.
> This is really strange. What is wrong? I did not change my hardware and
> did not reinstall my OS
> (XP Pro SP3).
I was able to activate Xailer 2 with new activation key, but now I have no
more available activations.
I use Xailer 2 on only one computer. Is it possible to free the rest of
activations?
Regards, Oleg

Need activation again

Publicado: Vie Mar 20, 2009 1:27 pm
por jfgimenez
Oleg,
please, contact to sales(at)xailer(dot)com. Yesterday was holiday in Madrid
and people at our office will not be able to reply until next monday. Sorry
for any inconvenience.
--
Regards,
Jose F. Gimenez
http://www.xailer.com
http://www.xailer.info

Need activation again

Publicado: Vie Mar 20, 2009 1:27 pm
por jfgimenez
Oleg,
please, contact to sales(at)xailer(dot)com. Yesterday was holiday in Madrid
and people at our office will not be able to reply until next monday. Sorry
for any inconvenience.
--
Regards,
Jose F. Gimenez
http://www.xailer.com
http://www.xailer.info

Need activation again

Publicado: Mié Mar 25, 2009 11:34 am
por ignacio
Oleg,
Yes of course, the only limitation to deactivate a machine is that at least
3 months should have passed since its activation. In order to seee all your
activations use the menu option Help->Registry info.
Regards,
--
Ignacio Ortiz de Zúñiga
Xailer support / Soporte de Xailer
http://www.xailer.com
http://www.xailer.info
"Oleg" <info@cluster.samara.ru> escribió en el mensaje
news:49c37a83$[email=1@svctag-j7w3v3j....]1@svctag-j7w3v3j....[/email]
> Dear developers!
>
>> Can you help me? Why after upgrade to beta 2 (March 2009) Xailer 2 need
>> activation again?
>> I tried to get activation key by the Internet but the activation process
>> is finished with the message:
>> "The activation key you have entered is not valid". In addition Xailer
>> 1.9 is lost activation too.
>> This is really strange. What is wrong? I did not change my hardware and
>> did not reinstall my OS
>> (XP Pro SP3).
>
> I was able to activate Xailer 2 with new activation key, but now I have no
> more available activations.
> I use Xailer 2 on only one computer. Is it possible to free the rest of
> activations?
>
> Regards, Oleg
>

Need activation again

Publicado: Mié Mar 25, 2009 11:34 am
por ignacio
Oleg,
Yes of course, the only limitation to deactivate a machine is that at least
3 months should have passed since its activation. In order to seee all your
activations use the menu option Help->Registry info.
Regards,
--
Ignacio Ortiz de Zúñiga
Xailer support / Soporte de Xailer
http://www.xailer.com
http://www.xailer.info
"Oleg" <info@cluster.samara.ru> escribió en el mensaje
news:49c37a83$[email=1@svctag-j7w3v3j....]1@svctag-j7w3v3j....[/email]
> Dear developers!
>
>> Can you help me? Why after upgrade to beta 2 (March 2009) Xailer 2 need
>> activation again?
>> I tried to get activation key by the Internet but the activation process
>> is finished with the message:
>> "The activation key you have entered is not valid". In addition Xailer
>> 1.9 is lost activation too.
>> This is really strange. What is wrong? I did not change my hardware and
>> did not reinstall my OS
>> (XP Pro SP3).
>
> I was able to activate Xailer 2 with new activation key, but now I have no
> more available activations.
> I use Xailer 2 on only one computer. Is it possible to free the rest of
> activations?
>
> Regards, Oleg
>